Privacy Policy

 

Effective Date: November 2025
Website: https://presalestickets.com
Email: presalestickets@gmail.com
Entity: Presale – United States

1. Introduction

Welcome to Presale (“we,” “our,” “us”).
We operate as a U.S.-based event platform that connects users and organizers through real experiences.
We are committed to protecting your privacy and handling your information responsibly, in compliance with U.S. privacy laws, California Consumer Privacy Act (CCPA), and EU General Data Protection Regulation (GDPR) where applicable.

By accessing or using Presale, you agree to this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal data to operate efficiently and improve user experience.
The information we may collect includes:

  • Personal Information:
    Name, email address, phone number, and any details you provide when creating an account, booking, or hosting events.

  • Payment Information:
    Processed securely via third-party payment providers (Stripe, PayPal, etc.).
    Presale does not store or have access to your credit card details.

  • Event Information:
    Details you submit when creating or managing an event.

  • Usage Data:
    IP address, browser type, device information, and interactions with the website.

  • Cookies and Analytics:
    We use cookies and Google Analytics to track site performance, preferences, and improve user experience.

3. How We Use Your Information

We use your data only for legitimate business purposes, including to:

  • Provide and improve Presale services.

  • Process ticket purchases, event listings, and registrations.

  • Send event confirmations, updates, or promotional offers (if opted in).

  • Detect and prevent fraud or unauthorized activity.

  • Comply with legal and financial obligations.

We do not sell your personal data under any circumstances.

4. Sharing & Disclosure

We may share limited data with:

  • Event Organizers:
    To allow them to manage your ticket or event registration.

  • Trusted Third-Party Providers:
    Such as payment processors, email delivery services, and analytics platforms (e.g., Google Analytics).

  • Legal Requirements:
    When required to comply with applicable law, court orders, or government requests.

All third parties must adhere to strict data protection standards.

5. Data Security

We use industry-standard security measures — including SSL encryption, secure servers, and access control — to protect your information.
Although no system is 100% secure, we regularly update and monitor our infrastructure to prevent unauthorized access or misuse.

6. Cookies Policy

Presale uses cookies and similar technologies to enhance functionality and analyze traffic.
Cookies help us remember user preferences and optimize website performance.
You can manage or disable cookies through your browser settings at any time.

7. Your Privacy Rights

Depending on your region, you may have the right to:

  • Access, correct, or delete your data.

  • Request a copy of your stored information.

  • Opt-out of marketing communications.

  • Limit data sharing with third parties (as per CCPA and GDPR).

To exercise these rights, please contact us at:
presalestickets@gmail.com

8. Data Retention

We retain your personal information only as long as necessary for:

  • Providing our services.

  • Meeting legal, accounting, or reporting obligations.
    Once data is no longer needed, it is securely deleted or anonymized.

9. Third-Party Services

Our website may link to third-party sites (e.g., payment processors, event partners, or social media).
We are not responsible for their privacy practices — please review their policies separately.

10. Children’s Privacy

Presale is not directed toward children under 16 years old.
We do not knowingly collect personal data from minors.
If you believe a child has provided us data, please contact us immediately to remove it.

11. International Users

If you are accessing Presale from outside the United States, please note that your data will be processed and stored in the U.S.
By using our services, you consent to this transfer in accordance with applicable law.

12. Updates to This Policy

We may revise this Privacy Policy from time to time.
Any updates will be posted on this page with a new Effective Date.
Continued use of our website constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions, requests, or privacy-related concerns, please contact us at:

presalestickets@gmail.com
www.presalestickets.com
Presale, United States